Winners Of The International Gaming Awards Announced

international gaming awardsThe International Gaming Awards for 2018 have finally come to a close and dusted off a year of surprising innovation and great things happening within the gambling industry.

They took place in London on the eve of the ICE and suppliers across the industry have found joy and disappointment as they were nominated for certain awards. We have a full list of operators who won something that night and we wish to give you all the details for all the night’s events.

Yggdrasil Wins Innovator Of The Year

yggdrasil gamingThe International Gaming Awards kicked off to a great start when Yggdrasil won Innovative Supplier of the Year award. Honestly, we thought this would go to NetEnt but we suppose we can’t have everything. Still, the award is well-deserved! It is the most sought-after prize and the International Gaming Awards and isn’t anything to be snuffed at. We think Yggdrasil has earned it due to their new and innovative content throughout 2017.

They’ve already bagged a fair few awards in previous years along with the Gaming Software Supplier award which is also pretty damn impression. Fredrik Elmqvist, CEO over of Yggdrasil, said, “We always strive to be the best, and it’s always an honour to be recognised by our industry peers.”  They have every right to be happy about this as winning anything at the International Gaming Awards is no joke!

Microgaming Wins Mobile Product Award

Microgaming LogoNow we come to the Mobile Product award section of the International Gaming Awards, and that prize goes to Microgaming. They take the crown for developing the first every casino software all the way back in 2004 and have remained at the top of the industry until this day. They are most certainly worthy of this win and we could think of no one else to get it.

And let’s remember that Microgaming still has the record for the largest jackpot from any mobile device standing up to nearly 8 million euros! Roger Raatgever, CEO of Microgaming, said, “We are very proud to win the award for Mobile Product. We predicted that mobile gaming would be the future back in 2004 and we haven’t looked back”. They have every right to be proud of this and we will certainly follow them into the future!

Play ‘N Go Wins Slot Provider Of The Year

play-n-go-logoFinally, we reach the third most important International Gaming Awards win and that is Play ‘N Go for Slot Provider of the Year. We’re not surprised one bit that this has happened as 2017 has been quite a phenomenal time for Play ‘N Go. Online slots a-plenty, they have taken the award for the second year running and keep pumping out more and more content every year.

Judges were seriously impressed by the suppliers of each category and their strong output with innovative games that continue to shape the industry. Vibrant graphics, stunning features and unique designs all talk of a trend that will inevietbly prove good for everyone overall.

Johan Tornqvist, CEO, Play’n GO, commented, “This is the perfect start for what we expect to be a very constructive week at ICE. Producing quality slots is what we’re known for, and although we’ve greatly expanded our product range of late, this will remain a key priority for us for the foreseeable future.”

Voting is Underway for the 2018 Global Gaming Awards!

Global Gaming Awards London 208In the first week of February, the entire iGaming world turns its attention to London, where delegates from dozens of countries will converge for a number of red letter gambling events. The week will see the city host the ICE Totally Gaming expo – where all the most cutting edge gambling tech will be on show – and the London Affiliate Conference – where all the biggest and best brands can be found represented in one place.

However, arguably the biggest event of the week will be the Global Gaming Awards – an event which will see the biggest and best gaming brands from around the world recognised for their contribution to the industry over the last 12 months. It’s no exaggeration to say that companies everywhere waiting with baited breath to find out if they’re going to win, and with this week’s news that the nominations are in and the voting has begun, anticipation is at a fever pitch.

About the Global Gaming Awards

One of the reasons that the annual Global Gaming Awards London is such an important event, and watched closely by many around the world, is that it covers so many different aspects of the gambling industry, both online and off. While other awards ceremonies might be focused on just online casinos, or look most closely at a certain kind of gaming, these awards have a super broad scope.

Just check out all the different categories that prizes will be handed out in:

  • Betting Shop Operator of the Year
  • Online Sports Betting Operator of the Year
  • Retail Supplier of the Year
  • Online Sports Betting Supplier of the Year
  • Casino of the Year
  • Online Casino of the Year
  • Casino Supplier of the Year
  • Online Casino Supplier of the Year
  • Casino Product of the Year
  • Payment Solution of the Year
  • Corporate Services Provider of the Year
  • Online Bingo Operator of the Year
  • Online Poker Operator of the Year
  • Affiliate Programme of the Year
  • Corporate Responsibility Programme of the Year
  • Online Poker Operator of the Year
  • Affiliate Programme of the Year
  • Chief Executive of the Year

There are two stages to the process that decides the winners. Firstly, there’s the nomination process in which six industry insiders research the brands which might be eligible for awards in each category, and compile a nomination shortlist for each of them. It was announced just this week that this part of the process is now complete, and the shortlists have been passed on to the voting panel.

Voting is carried out by 46 experts in the online, mobile and physical gambling industry. This might sound like a lot, but when you’re talking about such prestigious awards, it’s important to ensure that those voting represent a cross section of expertise and experience. The power is now in their hands to decide which are the operators and brands which enjoy success this year.

We’ll check back in with you when the event has taken place – on Monday the 5th February – and fill you in on all the winners of the night.

Pragmatic Play Launches New Santa Slot Game for Christmas

Pragmatic Play Santa SlotIt being December and all, it’s hardly surprising that online and mobile slots developers are currently pulling out all the stops to get their Christmas themed slots out in time for the big day at the end of the month. This year we’ve seen some strange and seeming non-Christmassy slots released, with the oddest certainly being Ho Ho Tower. However there’s one developer which is keeping things nice and traditional, with a slot that promises to spread Christmas cheer in the most traditional of ways.

That’s right, we’re talking about the new Santa slot from Progressive Play which is released this week, and features everyone’s favourite festive character front and centre, in the form of Father Christmas himself (sorry Jesus). This is Progress Play’s gift to all us this holiday season, and we couldn’t be more excited to finally get our hands on this hotly anticipated game to get us in the mood to celebrate.

About Santa Slot

That’s right, it can’t have escaped your notice that Christmas is just round the corner, and with it comes all the annual deluge of new slots to mark the season. Set against the backdrop of a snow covered winter wonderland, symbols in this game include elves, reindeer, Christmas bells, candy cane, and of course, the man himself, Santa.

The 5 reel game features 20 paylines and a 95.92% return to player bonus, making it a fairly average slot in terms of gameplay. Discover the Christmassy winning potential of a game which can see players able to win up to £25,000 off the back of a single spin!

Festive Features

Pragmatic Play Santa Slot ScreenshotThis being a Christmas slot, it makes perfect sense that there would be a few little surprise treats thrown in to put a smile on your face, and the game certainly doesn’t let us down.

Firstly, there’s the random stacked wilds. The Santa symbol in the game is the wild, which will substitute for every symbol other than the scatter. During normal play, you might find the wild randomly stacked on reels 2, 3 and 4. Better yet, when you get round to the free spins game, you can additionally find stacked wilds on reel 5.

Certainly the feature we’re most excited about is the Christmas Tree Climb. In this bonus mini game – which you trigger by landing at least 3 of the scatter symbols in the game – you’re presented with a Christmas Tree covered in a pyramid of presents, with 5 at the bottom, then 4, 3, 2, and finally one at the top as you climb. The aim of the game is to land the jackpot at the top, with prizes of multipliers to reveal as you go. If you make it all the way to the top of tree, you’re in for real riches, but even if you make it part of the way, it’s a real gift of a feature.

All that’s left for us to say is that we hope that this game puts you in the Christmas spirit, and that you have a wonderful festive season.

Microgaming Launches The Phantom Of The Opera Slot Game

Phantom of the Opera Logo Announced a few months ago and hotly anticipated by musical theatre fans everywhere, Microgaming’s new The Phantom of the Opera slot dropped this week to instant popularity. Based on the 2004 film (which itself was an adaptation of the Andrew Lloyd Webber musical of the same name), The Phantom of the Opera slot draws inspiration not only from the themes and images of its subject matter, but also the music.

For those who love a slot with a proper and moving musical score, this slot isn’t going to disappoint. That said, those who love great gameplay and innovative features don’t have anything to complain about either.

About The Phantom Of The Opera

Phantom of the Opera ScreenshotIf you’re even slightly aware of the existence of The Phantom of the Opera film or musical, you’ll instantly recognise some of its most iconic characters, as well as the famous music, which is featured throughout the game. While the high paying symbols on this 5 reel, 243 ways to win slot are all characters from the story, the lower paying symbols inventively use props and symbols from the film as well.

Within the base game of this feature rich there are two different bonus features. The Letter Bonus pays homage to the notes, which The Phantom sends to the owners of the opera — when the bonus symbol lands on reel 5, it awards big cash prizes. The Chandelier Bonus relates to the scene in which The Phantom causes a chandelier to fall from the ceiling and in this feature, it turns two or three reels wild.

Bonus Features

On top of the two bonus features in the base game, there are bonus or mini games which are triggered when three or more scatter symbols appear on the reels. You’ll actually get to take your pick between the three bonus games – Masquerade Bonus, Music of the Night and All I Ask of You – or you can get the game to choose for you. Each of the bonus rounds relates to a song from the score as well.

The Masquerade bonus is all about levelling up. You take your pick from the options on the screen, either to be awarded with cash prizes, a move up to the next level or more picks. The higher the level, the higher the prize, and the round only ends when you reach the end of your picks. Music of the Night is an extra spins round, where players enjoy 10 extra spins with enhanced features. All I Ask of You also awards 10 extra spins, but this time with Dancing Wilds, which move randomly in time to the music.

A Little Late To The Party?

Microgaming LogoYou might think that developing a slot based on a film that was released in 2004 might make this game a little late to the party, but there’s definitely a strong precedent for developers releasing film themed slots long after the movie release. The 2011 film Bridesmaids didn’t get its own slot until 2016 and The Dark Night also had to wait the best part of five years. However, none of that even comes close to The Planet of the Apes – a film franchise that had to wait almost 50 years before NetEnt released the first themed slot this year.

You can find The Phantom of the Opera slot live at all good Microgaming Casinos now.

EGR Announces Shortlists For Annual Operator Awards — Our Picks

EGR Operator Awards 2017Thursday 26th October – that’s the date to put in your diary as it’s that night we’ll discover, which operators have been successful in their attempts to bag one of the coveted top spots at the annual EGR Operator Awards. And why are we telling you about this now? Well, the shortlist for the biggest gambling industry even has just been announced and there are some big names up for awards, as well as a few surprising ones.

Although this is an industry event, we think it’s worth players keeping an eye on the proceedings. That’s because these annual awards can be a great way to discover brilliant new casinos and poker and bingo sites to play at over the next 12 months. If they’re being recognised as part of these awards, they’ve got to be doing something very right, so there’s every reason to go and check them out for yourself.

In the interest of giving you the best chance to discover great new casinos we think you’ll love, we’ve picked out some of the categories we think are the most important and will show you their shortlists. Yet, if you want to check out the full shortlist, you’ll need to head on over to the digital EGR Magazine yourself.

Rising Star

EGR Awards Room If we’re having this conversation on the premise of finding you a great new casino or two to play at, then surely the best place to start is this awards category. The Rising Star award aims to identify and reward the best new talent making their name in the industry. This is the award given to new or relatively recently launched sites, which EGR thinks deserves some recognition for their growth in the last 12 months.

Now, we’ve certainly heard of a few of these – the live tables centric Codeta and the zero wagering requirements of PlayOJO – but there’s a number on this list that have passed even us by. Obviously it will be great to find out who EGR thinks is the best in this category and head on over for a play, but as far as we’re concerned, to have just made it onto this list mean they’re all doing something right. That’s why we reckon you could just use this shortlist as a start point to explore a few new sites.

The Rising Star Shortlist:

  • Bookee
  • Dunder
  • Genesis Global Limited
  • Ninja Casino
  • PlayOJO
  • Red Queen Casino
  • Stride Gaming
  • Wunderino

Customer Services Operator

Brand new sites that launched in the last year and are making a splash are all good and well, but what about finding some established sites, which are quietly working really hard to keep their players happy? While players are always on the lookout for the biggest promotions and freshest games, spare a minute to think of the hardworking casinos that are doggedly ensuring each of their players feels valued, has the best experience they possibly can and knows that if they run into a problem, they’ll have the operator on their side.

It’s unsurprising to see the likes of Casumo on this list, which has whole gamified system designed around delivering the best possible player experience. Also, sites like Mr Green are well known for their service, but we’re surprised to see the likes of Betsson and Karamba on this list, and we’re super interested to see which way this category swings.

Customer Services Operator Shortlist:

  • Bethard Group
  • Betsson Group
  • Casumo
  • Karamba
  • LeoVegas
  • Mr Green
  • Rank Group
  • Sky Betting & Gaming
  • tombola

Mobile Operator Of The Year

EGR Logos While, yes, there is an overarching ‘Operator of the Year’ category in the awards, you’re on a site called, which does rather suggest to us that you’re a mobile player in search of mobile sites at which to play. That’s why we figured we’d cut through the riffraff and get straight down to the category we reckon you’ll care most about: Mobile Operator of the Year.

What this category promises is to highlight not only the best casinos that are out there to be played right now, but those which are going to perform best on smartphones and tablets. It’s also worth bearing in mind that this is a category that takes into account the casinos as a whole package, meaning that (at least in theory), the list below represents the very best mobile casinos you can play on right now.

Mobile Operator Of The Year Shortlist:

  • Casumo
  • Gaming Realms
  • Jackpotjoy
  • Kindred
  • LeoVegas
  • Lottoland
  • Mr Green
  • Sky Betting & Gaming

NetEnt Drops First Footage Of Their Planet Of The Apes Slot

planet of the apes netent feature imageFinally! It’s here, the video slot trailer we’ve all been waiting for — the very first footage of NetEnt’s rendition of Planet of the Apes has landed. Those who worried whether it would live up to the hype need to worry no longer.

That’s because the slot lives up to the hype and surpasses it all in one go. We know this and it’s not even out yet! All we can say is that NetEnt have delivered on the “something extremely new” promise and then some. What is this new element that Planet of the Apes introduces? Watch the video yourself and see.

Epic Footage Is Here

It’s been very hard not to get overexcited about this new slot. Planet of the Apes is one of our favourite franchises ever and this new trilogy of films has been nothing short of stellar. So, as you can well imagine, the news NetEnt had acquired the license to make the Planet of the Apes slot really had us excited.

We were also curious as to how they were going to do it, if not a little cautious about said excitement. Yet, like we said, the trailer more than delivers its promises and we couldn’t be happier for it. Watch the video yourself by clicking the thumbnail below!

See what we mean? Those reels are a thing of beauty and really encapsulate what NetEnt were saying when they promised to deliver something new. A 10×3 slot reel that takes what could have been an otherwise decent slot and truly makes it epic. Essentially, it’s two games in one, each reflecting the first two films of the franchise. We know that we often say it, but we honestly think NetEnt have truly outdone themselves this time.

Rise And Dawn

planet of the apes netent slot screenshotA brief look at the video might confuse some people.  It appears that two slots have been bashed together to make one super-slot so that the reel is 10 columns long. While it’s true that two slots are brought together as one, they can still be considered as two separate ones. On one side is Rise, representing Rise of the Planet of the Apes, and on the other is Dawn, representing Dawn of the Planet of the Apes. This means that a lot of computer generated apes will be running across the reels — watch out!

In all seriousness, there is more to the double-reel than just being different. According to the video description, it’s supposed to reflect the main ape Caesar’s journey across the two films. This means there are a fair few clips from the films themselves, not to mention an atmospheric score plus a lot of iconography found in both. A lot of the actors in each installment are used as scatter and wild symbols too. Align them up right and you could be in for one of the slots many special add-ons.

Major Add-Ons

planet of the apes netent logoThese add-ons (or features) are plentiful, thanks to the double-reel component of the slot. Free spins, added bonus games, scatter and substitute symbols, and a stacked wild feature that makes the game far more exciting that it otherwise would be. And it’s already pretty exciting for the dual feature alone.

All of these features will be available to play on mobile as well as desktop, too, so there’s no need for worry on that front. Be sure to catch Planet of the Apes at every NetEnt casino from 23rd October onwards. In the mean time, why not re-watch the Rise and Dawn of the Planet of the Ape films?

Everything We Know About NextGen’s New Lightning Gems Slot

Lightning Gems by NextGen LogoWhen NextGen tells us they’re releasing a new title, we’re almost always excited. Although there are many software developers around with a similar, if not higher, level of talent, there’s something about the NextGen games that makes them stand out from the crowd. Plus, they’re one of the most popular brands around, which means their games are available at tonnes of casinos, including many which allow pay by phone deposits.

So, as you can already imagine, when the team announced their new Lightening Gems slot, we were over the moon. The game, which is due to hit UK casinos on the 20th of September, features a fantasy theme, and benefits from three great bonus rounds. Whilst we still have a couple more weeks to wait until we’re able to play the game, luckily we’ve managed to get hold of some insider info, so read on to learn what you can expect from this new game.

The Game


Lightning Gems is a 5 reel slot with 10 paylines and it’s playable from as little as 15p a spin, but going all the way up to £150. The game is set for release on the 20th of September, and it will be available on both mobile and desktop, at all good NextGen and NYX casinos.

Visually, Lightning Gems is not the most attractive slot around. However, we appreciate that the brand have stuck with the fantasy theme throughout. The reels hang against a starry night sky and symbols include a collection of coloured gemstones, as well as the more traditional hearts, clubs, spades and diamonds values. Each symbol, however, is ornate, complete with a gold or silver surround, and will twinkle during the game.

Lightning Gems on MobileThe game also benefits from both a wild and a scatter symbol. The wild is represented by a golden sun, and this substitutes for all other symbols apart from the scatter. It’s also the game’s highest paying symbol, rewarding players with 500 coins for a five-of-a-kind combination.

Futhermore, there are two bonus features in Lightning Gems which are centered around the wild symbols. Both features can be triggered randomly during the base game, and we have to say they seem to be particularly lucrative.

First of all, we have the Wild Wins feature. This bonus will reward players with extra wilds on their reels which, of course, makes creating a winning combination much easier. Secondly the game also includes a Wild Nudge feature. As the name suggests, this bonus allows players to ‘nudge’ wilds into a winning position, provided they have just missed out on creating a combination.

Lightning Gems GameplayLast, but not least, Lightning Wilds also benefits from a free spins round, which is triggered when three or more scatters appear anywhere on the reels. Players will be awarded with 10 free spins initially, although the round can be re-triggered by collecting more scatters. Additionally, during the free spins round there will be 10 wild symbols added to each reel. This means that in total, you’ll have 50 extra wilds in play!

Our Verdict and Where to Play

Approved StampWhilst Lightning Gems is a fairly simple slot, it’s incredibly fun. This is because the game is built around the wild symbol. Instead of introducing convoluted bonus games, NextGen have made it so that every bonus feature simply gives players more chances to collect wilds, and therefore have a greater chance of creating a winning combination.

The maximum win of this slot is 2,000x your wager, which makes it a medium to high variance game. That being said, wins do come fairly regularly, yet you may have to wait a while for an impressive payout.

As we mentioned earlier, one of the best things about NextGen slots is that they’re readily available. Many casinos carry the brand and so it means the come the 20th of September, you should be able to play Lightning Gems at a plethora of sites.

If you’re interested in playing the game, we’d recommend visiting a Nektan casino, such as GoWin or Kerching. These sites are quick to update their games roster, which means they’ll have it ready for you to play the minute it’s launched! Plus, all Nektan casinos accept Boku deposits, which we know is important to our readers!

Live Cabaret Performance At LeoVegas And Other Casinos Today

cabaretHave you ever imagined you could play at an online casino, yet feel like you were at a real land-based casino instead? We’re not just talking about online casino games, nor are we anticipating virtual reality casinos. Authentic Gaming offers something in between, yet entirely different. Today, on the 31st August, players at LeoVegas and numerous other casinos will be able to experience some land-based casino charm.

Live cabaret performance will be exclusively broadcast from The Casino International at Hilton Batumi, Georgia. This was made possible by Authentic Gaming, a company founded in 2015 and focusing on merging the worlds of land-based and online casinos together.

Join the casino action at LeoVegas, Mr Green or one of the Kindred Group casinos at 23:00 CEST today. A live performance of Paris Cabaret Group will entertain you while you’re playing Authentic Roulette!

Authentic Gaming: Merging Land-based And Online Casinos

authentic gaming logoAuthentic Gaming is the first and only provider of online casino games that are broadcast directly from land-based casinos. It’s similar to live dealer table games in a way. For example, the players see a real dealer shuffling real cards on a real casino table. However, the game is actually taking place at one of the real premium casinos around the world. Authentic Gaming places the player right in the middle of the casino ground and that’s unique.

Such players are able to converse with other players and the dealer via HD cameras, which provide quality video and audio footage. They’re also able to see other tables in the background. The sounds of a real casino make the experience more immersive, too. Finally, Authentic Gaming offers other entertainment that’s usual to land-based casinos, but still foreign to online casinos.

We’re talking about ‘LIVE! Entertainment’, a product that broadcasts various events directly from the same casino the games are taking place at. The event this evening is a perfect example of that. Not only can gamblers play their games, they can watch a real concert, performance or similar event while they play. Everything is going on in real time and this brings the worlds of real and online casinos so much closer to one another.

The product has launched just this year, but it’s a unique solution to those, who want more of a land-based casino experience at their home. Considering the number of people who want just that, ‘LIVE! Entertainment’ has proven to be a success.

Expect More From LIVE! Entertainment In The Future

Leo Vegas logoToday’s event is just one of many such live entertainment events that we will undoubtedly be able to enjoy in the future. At the moment Authentic Gaming doesn’t have many games on offer, however. The company’s flagship game – Authentic Roulette – is the only title so far that’s available in all the partner casinos online. With that said, it’s the best online roulette you’ll get your hands on today.

So, visit LeoVegas or Mr Green (one of the newest online casinos to provide Authentic Roulette and live entertainment from Authentic Gaming) this evening at 23:00 CEST. Spin the wheel in the company of real casino players and Paris Cabaret Group at The Casino International in Hilton Hotel. We can guarantee that you’ll come back for more!

JACK Entertainment Launches Innovative New Blackjack Variant

Blackjack HandBlackjack is one of the most enduringly popular table games for mobile casino players. It has also always proved to be somewhat of a thorn in the side for developers trying to come up with new elements to make the game pop. While things like slots allow for pretty much infinite new features and ways to play, blackjack is stuck with basic gameplay that you can’t just tag on new features. Instead, you have to get creative with what you’ve already got.

Cue JACK Entertainment, which are releasing a brand new blackjack variant this week, featuring innovative betting system. While other blackjack variants have relied simply on side-bets to create new elements to the game, JACK Entertainment has really pushed the boat out.


JACK JACK Blackjack

JACK JACK Payoffs The game in question has been named JACK JACK and the basics of the game borrow from classic blackjack. That’s where you’re dealt cards and have to get closer to 21 than the dealer, without exceeding 21. Ok, so far so good — we all understand blackjack. Here come’s JACK’s new element though – on top of the standard game, the payout you receive on winning hands changes depending on the colour combination of the winning blackjack hand.

Say you’ve landed blackjack (i.e. two cards that add up to 21), usually you’d just get the same payout regardless of the cards’ colours. In JACK’s game, if one card is black and one is red, you get this normal payout.

However, if both the cards are red, you’ll get a slightly bigger payout of three to two. Better yet, if you end up with both your cards being black, you’ll get a whopping payout of 2 to 1! This increased payment system is totally unique to JACK JACK and is a fantastic way for keen blackjack players to enjoy a new angle on the game.

Other Great Blackjack Variants To Look Out For

Felt Gaming Blackjack 6 in 1 JACK Entertainment isn’t the only table games developer looking to make blackjack more exciting. There’s plenty of competition constantly trying to come up with fun new additions to liven up this centuries old game. While we could offer you a great big long list of other developers doing similar things, we think that when it comes to blackjack, you only need to know one name: Felt Gaming.

Over the last year, Felt Gaming (so named for the felt on casino tables), had released not just one, not just two, not even just three, but a staggering six different blackjack variant games, all with a different side betting option attached. From allowing players to create poker hands with the cards their dealt, to playing hi-lo games or betting on the colour of cards, Felt’s imagination knows no bounds when it comes to lightening up blackjack.

They even brought all those variants together into one mega game with six different side-bet options. The unique Blackjack 6 in 1 gave players the unprecedented opportunity to enjoy half a dozen different side-betting options on each hand, making it easier than ever before to enjoy big wins on the back of losing hands.

NetEnt Casino Mr Ringo License Revoked And Operator Blacklisted

mr ringo mrringo blacklisted banned bad untrustworthyNot many mobile casinos in 2017 are considered untrustworthy. After all, tighter regulations and security make it nearly impossible for a truly terrible casino to operate without reprimand. But sometimes, bad apples do fall from the tree and that is sadly the case for notorious

NetEnt casino Mr Ringo have had their gambling license revoked for good. This means they will no longer be able to operate and will soon have to shut down. This is the final straw in a series of incidents that have been reported by players for months now and it seems like some serious action has been taken. But how did it get like this and is this the start of a epidemic of bad casinos?

The Downfall Of Mr Ringo Casino

criminal wearing eye piece and stripedBefore the Maltese Gambling Authority decided to take action against this now infamous operator, reports of Mr Ringo’s misdeeds had been circulating for months. These reports detailed incidents that plague every mobile player’s worst nightmares.

Of course, you always hear bad things about every mobile casino, but the stuff Mr Ringo was doing seemed too numerous and far too dodgy for them to be made up or exaggerated. Some of their worst crimes include:

  • Withholding winnings for many of their players as well as closing their accounts without notice
  • Using a whole range of sly tricks purposely designed to stall withdrawals for as long as possible
  • Not responding to player queries and shutting down their customer support system

Much of the criticism coming from players at Mr Ringo casino was pretty damning. One player claimed that they didn’t respond to any query whatsoever, giving them no answers when it came to a whole range of topics. Players wouldn’t even get their winnings until their accounts were deleted without any kind of explanation.

All this buzz attracted the attention of the Maltese Gambling Authority, which have since stepped in and shut them down. This means they can no longer operate anywhere. And good riddance to bad rubbish!

What Happens If I’m A Mr Ringo Player?

Casino LicensesIf you happen to be a registered player at Mr Ringo and you still have a payment that needs to come through, rest assured the MGA are doing everything they can to sort things out.

It might be a long process so it may be a while before you get the winnings you deserve, but they certainly know what they’re doing and will do everything in their power to help. In the mean time, there are a few things you can do to help them along in their investigations:

  1. Email to [email protected] to let them know about your winnings.
  2. Make sure to include all the information detailed on their website.
  3. If you can, include a screenshot of your Mr Ringo balance or pending cash out. If you’re unable to do this, submit an estimation, however they will understand that this may be impossible for some players who have had their accounts shut down.

I’m Not A Mr Ringo Player. Should I Be Worried?

kermit worryUnless the mobile casino you’re a member of has shown signs of neglectful customer support, reluctance in dishing out any winnings or made some rather dodgy terms and conditions, then you shouldn’t be too worried.

True, some mobile casinos go bad but it’s extremely rare for it to happen nowadays. Regulations and security measures are too tight. They would have to do something pretty bad for any gambling authority to step in and revoke their gambling license.

Even if your casino has raised a few red flags, you need to make as much noise about it as you can. Notify your local gambling authority (in the UK, that’s the UKGC) and try and gather as much evidence of their misdeeds as possible. Screenshots a-plenty. And if they have to step in, at least you know you did all you could to prevent any further misdeeds.